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Sales Leader - Kirkland's Home - Part Time

April 14, 2026

Overview:

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.

Responsibilities:

Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience
Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer.
Understanding your role in sales growth and how you contribute and impact store profitability
Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
Leads by example, supports, and holds team accountable to all company policies and procedures
Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
Perform other duties as needed

Qualifications:

High School Diploma or GED; college preferred
Minimum 1 year management experience in a retail or service industry preferred
Strong communications skills and customer selling experience required
Energetic, people and results oriented, competitive with a drive to succeed
Valid Driver license
Ability to handle and transport company funds to the bank location designated by Kirkland’s. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland’s employee
Ability to effectively communicate both written and verbally
Ability to work weekends, holidays, and evenings
Ability to read and interpret company directives, handbook, and manuals
Ability to work a flexible schedule to meet the business needs of the store
Ability to work independently as well as part of a team
Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
Must be able to frequently communicate with the customers in person, electronically, and telephonically
Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor
Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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5. HOW DO YOU PROCESS INFORMATION?

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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